Job Opportunites With Family Abuse Services

If you're interested in working with our agency please read the following job openings! 

Position Title: Intake Specialist 4/29/2020


Reports To: Director of Residential Services

Hours: Weekdays, 40 hours/week, rotating on-call

Classification: Non-exempt, Full-time employee


Family Abuse Services is seeking a full-time Intake Specialist. The Intake Specialist will work closely with the Director of Residential Services in creating, implementing and maintaining services for our shelter clients and crisis callers. This position is responsible for intakes for all shelter clients the morning after arrival. This position will coordinate and lead weekly house meetings with residential clients. In addition, residential staff are responsible for providing emotional support and personal advocacy for shelter residents and on the crisis line. This position is grant funded, and 100% of time will be allocated to this grant’s activities.

Position benefits include: paid holidays, sick and vacation, health insurance, a retirement program, and access to counseling services.

Family Abuse Services of Alamance County, located within the Family Justice Center, is tasked with planning and coordinating domestic and intimate partner violence services and prevention education across Alamance County, North Carolina.

For more information about Family Abuse Services of Alamance County, please visit:

For more information about the Family Justice Center of Alamance County, please visit:

To Apply: email resume and cover letter to 


Education and Experience:

· B.A. or B.S. in social work, counseling, human services, or related field

· 3 years’ experience providing victim advocacy services


Knowledge, Skills, and Abilities:

· Ability to work independently with moderate supervision using problem-solving skills

· Excellent written and verbal communications and working knowledge of basic applicable technology

· Demonstrated skills in working in a team

· Commitment to issues of diversity, intersection of oppression, and the development of culturally relevant programs to ALL victims.

· Applicant should assist victims without regard to race, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders.



· Delivers quality services and insures program efficiency and effectiveness by monitoring program practices and policies and evaluating program inputs, activities, outputs, outcomes, and indicators.

· Facilitate intakes with new shelter clients. Provide clients with a door code, lock box, and issue personal supplies. Safety plan and make referrals for food, clothing, and other services as needed.

· Coordinate and facilitate weekly house meetings with residential clients. Encourage positive group interaction.

· Organize individualized and group trauma-informed activities for clients and their children.

· Create and update client records. Input data on Osnium database and create client files.

· Oversee daily bed counts and create daily logs for staff use.

· Advocate for residents with outside agencies and institutions.

· Keep inventory of supplies issued and donations needed.

· Oversee cleaning and maintenance of shelter, emergency drill schedule, and volunteer schedule.

· Answer crisis calls and LAP calls during daytime hours and enter data in Osnium database.

· Maintain security of shelter and residents. Sustain confidentiality of shelter location and residents identities.

· Perform all other duties as assigned by the Director of Residential Services.

· Provide information, referrals, and assistance to victims: maintaining safe shelter, safety planning, medical, legal, financial, educational, and life skills resources, and assist with victim’s compensation.

Job Types: Full-time, Temporary

Salary: $35,000.00 to $40,000.00 /year



  • victim services: 3 years (Required)

  • answering phones: 3 years (Preferred)


  • Bachelor's (Required)


  • Burlington, NC 27217 (Required)

Work Location:

  • One location


  • Health insurance

  • Dental insurance

  • Retirement plan

  • Paid time off

  • Flexible schedule

  • Professional development assistance

This Job Is:

  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks  


  • Monday to Friday

  • 8 hour shift

  • On call

Company's website:

Company's Facebook page:

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No

Family Abuse Services of Alamance County is Funded By: 

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